Cancellation and refund policy | LEARNN
2025 独中入学考试
2025 独中入学考试

Cancellation and refund policy

Thank you for purchasing our courses and programmes. We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download or live classes, we generally offer no refunds.

Whenever customer decides to cancel paid subscription, service can be used till the end of the paid period, after that the Service is downgraded to the Free plan. In case customer’s team grows after the cancellation, we will send the additional invoice.

Additional services
Please note that any additional services such as cloud hosting, value added services, custom work, fixed installation service charges or technical support are non-refundable as our time cannot be recovered.

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to